About our data processing
You can read below how we process your data, where we store it, which security techniques we use and to whom the data is visible.
Email and web hosting
We use the services of Meppelink Media for our e-mail services and web hosting. Personal data collected when using our website and services will be shared with Meppelink Media if they need access to this data to provide (technical) support. They will not use this data for any other purpose. Based on the agreement we have with them, Meppelink Media is obliged to take the necessary precautions and security measures when it comes to your personal data.
Our website has been developed using WordPress and WooCommerce software. We host our webshop on a server under our own management. We have taken the necessary precautions and security measures when it comes to your personal data, such as SSL encryption and a strong password policy.
When visitors leave ratings/comments on the site, we collect the data shown in the comments form. If you leave a comment, the comment and associated metadata will be retained indefinitely. This is so we can automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.
Purpose of data processing
General purpose of data processing
We only use your data to provide you with our services. This means that the purpose of processing this data is directly related to the assignment or task that you offer us. We do not use this data for (targeted) marketing purposes. If you share information with us and we use this information – not on the basis of a request – to contact you at a later time, we will first ask for explicit permission. Your data will not be shared with third parties for any purpose other than fulfilling accounting and administrative obligations. These third parties are all bound to secrecy on the basis of the agreement we have with them, an oath or legal obligation.
Automatically collected data
Information collected automatically by our website is processed for the sole purpose of serving you and/or further improving our services. This information (e.g. your IP address (anonymized), web browser and operating system) is not personal information. We use Google Analytics!
Cooperation in tax and criminal investigations
In some cases, we may be required by the government to have a legal obligation to share your information for the purpose of assisting with a tax or criminal investigation. In such cases we are obliged to respond and assist, but will object on the basis of legal possibilities.
We keep your data as long as you are a customer with us. This means that we keep track of your customer profile and keep it until you inform us that you no longer wish to use our services. Such a message also functions as a forget request. In connection with relevant administrative obligations, we are obliged to keep invoices with your (personal) data, this data is stored securely as long as the relevant term for these obligations has not yet expired. Staff no longer have access to your customer profile and any documents created because of your assignment or task.
Under valid Dutch and European law, you as a party involved have certain rights when it comes to personal data that is processed by or on behalf of us. Below you will find an explanation of these rights and how you, as a party involved, can invoke these rights. To prevent misuse, we will in principle only send invoices and copies of your data to e-mail addresses that you have made known to us. If you wish to receive this data at another e-mail address or, for example, by post, we will ask you to identify yourself accordingly. We keep records of completed requests, in the case of a request to be forgotten, we keep records of anonymised data. You will receive all invoices and copies of data in files structured in a machine-readable format. Based on data classifications we use within our system. You always retain the right to submit a complaint to the Dutch Data Protection Authority if you suspect that we mistreat or misuse your personal data.
Right of access
You retain the right at all times to view the data we process that relates to or can be traced back to your person. You can request such a viewing from our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address known to us, including an overview of the processors who manage this data, stating the categories under which we store this data.
Right to rectification
You retain the right at all times to have the data we process that relates to or can be traced back to your person adjusted. You can request such an adjustment from our contact person responsible for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing
You retain the right at all times to limit the data we process that relates to or can be traced back to your person. You may request such limitation to our contact person responsible for privacy issues. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the processing of your data is limited until you choose to lift the restriction.
Right to portability
You retain the right at all times to have the data we process that relates to or can be traced back to your person be processed by a third party of your choice. You can direct such a request to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you your (personal) invoices or copies of data that we or third parties have processed on our behalf via the e-mail address known to us. Chances are that in such a case we can no longer offer our services to you because we can no longer guarantee the previous data security.
Right to object and other rights
You retain the right at all times to object to the processing by us, or by third parties on our behalf, of your personal data. In the event of such an objection, we will immediately cease all processing of your data while your objection is under investigation and handling. In the event of a well-founded objection, we will return all invoices and/or copies of personal data that we, or third parties have processed on our behalf, and then cease processing. You also reserve the right not to be subject to automated decision-making processes or profiling. We process your data in such a way that this right does not apply. If you believe that this right does apply, please contact our contact person for privacy matters.
Contact person for privacy matters